elGrocer Partner Portal

Partner registration

Fields marked * are required. Nothing is submitted until you press Submit registration on the last step.

Company details

Start typing your company name — if you are already in our records, pick yourself from the list and we will fill in the rest.

No match in our records — carry on and type your company name in full. We will add you after review.

Matched to an existing entry in our records.

Type at least 3 letters and pick your company from the list if it appears.

Exactly 10 digits, from your tax documents.

Exactly 15 digits, from your VAT certificate.

The date shown on your VAT certificate.

Trade licence

Where your licence was issued. Choose the jurisdiction and emirate first — we will then show only the authorities that issue there.

Mainland licences come from the emirate's economic department; free-zone licences from the zone itself.

Choose a jurisdiction first.

The emirate that issued the licence, which need not be where your office is.

Choose a jurisdiction and emirate to see the authorities that issue there.

Enter the authority exactly as it appears on your trade licence.

Exactly as printed on the licence.

Must still be valid today.

Registered address

Filled in from our records

We completed your . Everything stays editable — please check each field against your trade licence and correct anything that is out of date.

We hold a record for this company but could not split its address reliably, so please enter it yourself.

Address on file:

Country

This portal is for UAE-registered entities only.

E-invoicing details

How invoices will be exchanged with you once the UAE e-invoicing mandate applies to your business.

Is this Peppol ID correct?

We built this from your TIN. Is it the Peppol ID you were issued?

Keep the prefix and enter your identifier after it. If you have not been issued one yet, enter — the same length as your TIN.

Taken from the TIN you entered above. Change the TIN and this updates with it.

Pick a wave, or choose “Any other date” and enter yours beside it.

Only needed if you chose “Any other date”.

If you have not appointed one yet, enter the provider you intend to use.

Primary contact

This person receives updates about the application. Their email address becomes the login for your partner portal.

Used for your portal login — make sure you can access it.

Authorised signatory

The person authorised to sign on behalf of the company. Often not the same person filling in this form.

Whichever appears on the document you upload in the next step.

Bank details

Where payments are settled. These must match the bank certificate you upload in the next step.

Spaces are fine — we remove them.

8 or 11 characters.

Supporting documents

PDF, JPG, JPEG or PNG · up to 25 MB per file.

File names must be words only

Use English letters and spaces — no numbers, dashes, underscores or brackets. Rename each file before uploading.

Accepted: Trade Licence.pdf · Bank Certificate.jpg Rejected: IMG_20260412_114533(1).pdf · scan 3 - final_v2.pdf

Required

The current licence issued by your authority.

Required

The certificate showing your 15-digit TRN.

Required

From the TIA portal — the page showing your TIN.

Required

Both sides of the Emirates ID, or the passport photo page.

Required

A bank letter or certificate confirming the IBAN and account holder.

Anything else, then submit

Up to 2000 characters.